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ALL INQUIRIES

Thank you for supporting this limited release. All items are produced exclusively and made in limited quantities. Please review our policies carefully before placing your order.

Pre-Order Delivery Timeline

Orders will ship approximately 4–6 weeks after your order is placed.

Shipping timelines may vary based on production, fulfillment volume, and carrier delays.

All Sales Final – No Returns

All products are limited release and made exclusively for this drop.

For this reason, we cannot accept returns for refunds once an order has been completed.

No Exchanges

Due to limited inventory and made-to-order quantities, we cannot offer:

Size or item exchanges
Color changes
Product swaps

Please review all sizing, product details, and order information before checkout.

No Order Modifications or Address Changes

To maintain an accurate fulfillment process, we cannot update or cancel orders once they are placed. This includes:

Address corrections
Size changes
Item changes
Adding or removing items
Canceling an order

Please ensure all information is correct prior to submitting your order.

Incorrect or Defective Items (Eligible for Return)

In the rare event that you receive the incorrect item or a product that is defective:

Contact us within 7 days of delivery
Include clear photos of the issue and your packing slip
Eligible orders will be replaced at no additional cost

Incorrect or defective items are the only exceptions to our no-return policy.

Customer Responsibility for Entering Correct Information

Customers are fully responsible for entering correct shipping information at checkout.

We cannot guarantee delivery or offer refunds for orders shipped to an address entered incorrectly by the customer.

Carrier Delays

Shipping carriers may experience delays due to weather, holidays, customs, or high-volume periods.

These delays are outside of our control and do not qualify for cancellations or refunds.

Lost, Stolen, or Damaged Packages

Once a package is handed to the carrier, it becomes their responsibility.

We are not responsible for lost, stolen, or damaged packages that occur during transit.

If an issue arises, please contact the shipping carrier with your tracking number to file a claim.

Gift Purchases

All policies apply to gift purchases as well.

All sales are final for gifts. No exceptions.

International Orders & VAT

For customers outside the United States:

You are responsible for any VAT, import duties, taxes, or customs fees required by your country
These charges are not included in your order total
Refusal to pay customs fees may result in the package being held, returned, or destroyed
We cannot refund orders affected by customs refusal or nonpayment

We also are not responsible for customs delays, seizures, or inspection-related issues.

Limited Release Policy

This collection is a one-time limited release.

Once the window closes, items will not be restocked.

Your purchase secures your piece from this exclusive drop, which is why all policies above are strictly enforced.

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